When she yelled “your order is ready” i ask again No cream right and she said no cream!
I check my coffee and it looks like dairy was added but the cashier reassures me that it’s the Carmel syrup and it doesn’t contain any dairy!
Is this is a corporate run store shame on you, if this is private then someone should know what a bad name it is giving you Reply So I just went to the drive-through at Dunkin’ Donuts in my town Gardner mass that is just been open in the last couple years at a gas station not my regular Dunkins but my husband’s which gets me a coffee in the morning before work and brings it to me so I have it when I get up with my girls for school numerous occasions they could not handle making a medium hot coffee regular cream regular sugar with caramel swirl so I took the coffee the Store my husband gets it from to have them remake my disgusting coffee when I got there they told me that I need the coffee and the receipt that it was a new policy what do they think I made the cop in my basement seriously I am so mad and disgusted right now with Dunkin’ Donuts that I will do everything in my soul that my husband never goes to a DD again never mind the fact they refused to give me a number to call corporate Reply I am a valued Dunkin Donuts customer. The Speedway store in Charlottesville Va on 1172 Richmond Rd has been out of bags for the container for tea and ice coffee going on 2 days now. I know for a fact that the Dunkin beverages is their biggest seller.
I left the coffee there and took the information given on the Receipt and left with watering eyes talk about a f’d up night all over a small coffee that i was not trying to make an big issue over i just wanted the cashier to be talk to that Served me my drink and my refund.
now I have to go to my bank get a printout of the purchase, go back to the Dr. Never WILL I EVER STEP FOOT IN ANOTHER Dunkin donuts again!
Needless to say she didn’t do either and i was Totally treated like s**t by the next crew so much so that other customers were going back and forth with One guy in particular (cashier) and one customer even gave me his Receive so that I can get the cashier’s name off of it!!
and never receive by refunded (mind you i still had the coffee I took a couple of sips from)) and the cashier tells me to take the coffee back and come back Monday!